Privacy policy

INT Debt Collection is responsible for the processing of personal data as reflected in this privacy statement.

Personal data we process

INT Debt Collection processes your personal data because you use our services and/or because you have provided these data to us yourself.

Below you will find an overview of the personal data we process:
– First and last name
– Address data
– Telephone number
– E-mail address
– IP address

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@intdebtcollection.com and we will delete this information.

For what purpose and on what basis we process personal data

INT Debt Collection processes your personal data for the following purposes:
– Handling your payment
– Calling or e-mailing you if this is necessary to carry out our services
– Offering you the possibility to create an account
– INT Debt Collection analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
– INT Debt Collection also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making

INT Debt Collection makes decisions based on automated processing about matters that can (significantly) affect individuals. These decisions are made by computer programs or systems, without the involvement of a person (for example an employee of INT Debt Collection). INT Debt Collection uses the following computer programs or systems:

• Invoicing software
• Collection software

How long we keep personal data

INT Debt Collection does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

Cookie: Google Analytics
Name: _utma
Function: Analytical cookie that measures website traffic
Retention period: 2 years

INT Debt Collection does not sell your data to third parties and will provide it only if necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. INT Debt Collection remains responsible for this processing.

Sharing personal data with third parties

INT Debt Collection shares your personal data with various third parties as necessary to execute the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. INT Debt Collection remains responsible for this processing.

In addition, INT Debt Collection provides your personal data to other third parties. We only do this with your express permission.

• Our clients
• The tax authorities

Cookies, or similar techniques, that we use

INT Debt Collection only uses technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by INT Debt Collection and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@intdebtcollection.com.

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport). We will respond to your request as soon as possible, but within four weeks.

INT Debt Collection would also like to inform you that you have the possibility to file a complaint with the national supervisory authority, the Authority for Personal Data.

How we secure personal data

INT Debt Collection takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@intdebtcollection.com.